
FAQ
Got questions? We've got answers. We're 100% transparent and want to ensure you feel at ease about what to expect in working with The Digital Perch.
Our pricing is tailored to your unique needs, goals, and budget because no two businesses are the same — and neither are their marketing strategies.
That said, to deliver the most impactful results (not just services), we recommend going with a dedicated partnership starting at $2,500/month. This ensures we have the time, resources, and focus to create strategies that truly move the needle for your business.
We also offer a $1,000/month minimum investment for businesses looking for more flexible or project-based services.
Here’s why: we’re not about surface-level fixes or cookie-cutter solutions. We’re here to deliver real, measurable results, and that requires a thoughtful, strategic approach. Whether you’re looking for help with lead generation, funnel optimization, or a full-scale marketing strategy, we’ll create a custom plan that aligns with your goals and maximizes your ROI.
If you’re ready to invest in marketing that actually drives growth, let’s chat! We’ll start with a discovery call to understand your business, map out your priorities, and recommend the best path forward.
Pro Tip: Think of this as less about “cost” and more about the value of the transformation. The right marketing strategy doesn’t just pay for itself—it becomes a growth engine for your business. Let’s build that together.
Yes. To protect both you and our agency, we provide clear contracts that outline the scope of services, deliverables, and expectations. This ensures transparency, accountability, and a shared understanding from the start.
We also require a 6-month minimum commitment for all services. Marketing success takes time to build momentum, and this timeframe allows us to properly strategize, implement, and measure meaningful results.
The first 3–5 weeks (depending on the scope of services) are dedicated to onboarding, research, and building the strategy framework that will drive measurable results in the months ahead. This isn’t just about setting up tools—it’s about creating a customized blueprint that aligns with your goals, identifies opportunities, and ensures every campaign is optimized for success.
During this time, we’re conducting deep-dive audits, refining your ideal client targeting, analyzing your current systems, and laying the groundwork for a strategy that’s both data-driven and results-focused. This process also includes multiple strategy sessions to ensure we’re fully aligned on your vision and priorities.
Without this strong foundation, campaigns risk being rushed, misaligned, or poorly tracked—leading to wasted time, effort, and budget. That’s why the first month is an essential (and billable) part of the engagement. It’s the investment that ensures everything we do moving forward is set up to deliver the results you’re looking for.
By the end of onboarding, you’ll have a clear, actionable strategy and the confidence that every piece of the puzzle is designed to move your business forward.
This is one of the most common questions we get — and the honest answer is, it depends.
Marketing isn’t a one-size-fits-all solution, and the timeline for results can vary based on several factors, including:
Your Industry: Some industries are more competitive or have longer sales cycles, which can impact how quickly you see traction.
Your Current Positioning: If your brand is already well-established, you might see faster results than a business starting from scratch.
Your Budget: The resources you’re able to invest in marketing (e.g., ad spend, content creation) can influence the speed of results.
Your Location: For local businesses, market size and competition in your area play a big role.
The Scope of Services: Whether we’re focusing on quick wins like paid ads or building long-term assets like SEO, the timeline will differ.
That said, here’s what you can generally expect:
Quick Wins (4–8 Weeks): If we’re implementing strategies like paid ads, email campaigns, or funnel optimizations, you’ll often start seeing early traction within the first couple of months.
Mid-Term Results (3–6 Months): For strategies like SEO, content marketing, or brand positioning, it typically takes a few months (sometimes even 6 months or more) to see measurable progress, as these are more foundational, long-term plays.
Long-Term Growth (6–12 Months): Building sustainable systems — like a strong organic presence, repeatable funnels, or a loyal customer base — requires consistency and time, but delivers the most significant ROI.
Here’s the key: marketing is a process, not a magic wand. While we can’t promise overnight success, we can promise a strategic, data-driven approach that prioritizes both short-term wins and long-term growth.
There's no question about it — we ARE different than most agencies. What makes us different is not just about what we do — it’s how we do it.
1. 15 Years of Proven Expertise
With over 15 years of digital marketing experience, we’re not just strategists—we’re seasoned problem-solvers. We’ve seen trends come and go, and we know what works for the long haul.
2. Customer Service That Actually Cares
For us, customer service isn’t a buzzword—it’s our numero uno priority. We respond to every inquiry within 24 business hours, even if we don’t have the solution right away. You’ll never feel left in the dark because we believe in over-communicating to keep you in the loop. Whether it’s a call, email, or even a DM, we’re here for you—big questions, small questions, and everything in between.
3. 100% Transparency + Integrity
We don’t do fluff, drama, or B.S. What you’ll get from us is honesty, trust, and accountability. If we make a mistake, we’ll own it and make it right. If something isn’t working, we’ll tell you. And if we’re not the best fit for your needs, we’ll connect you with someone who is. It’s not about upselling or squeezing every dollar—it’s about doing what’s right for you.
4. Results-Driven, People-Focused
Your success is our success. We’re here to deliver tangible, positive results that move the needle for your business. But we also believe in balance—because life is about more than work. That’s why we don’t answer emails or calls after 4 PM CST or on weekends. Family, faith, and health come first, and we encourage our clients to embrace that same philosophy.
5. A Refreshingly Honest Approach
We’re not afraid to rewrite the rules or go against the grain of what’s “normal” in this industry. We care more about offering the right services for your needs than padding our bottom line. If something isn’t necessary, we’ll tell you. If we can’t do something, we’ll refer you to someone who can. Our focus is always on what’s best for you—not what’s most profitable for us.
At the end of the day, we’re not just another agency. We’re partners who genuinely care about your business, your goals, and your success. If you’re looking for a team that’s as invested in your growth as you are, you’ve found it.
Our onboarding process is designed to set you up for success from day one. It’s not a quick, surface-level setup — it’s a deep dive into your business that ensures every strategy we implement is tailored to your unique goals, challenges, and opportunities.
Here’s what you can expect:
1. Discovery + Strategy Alignment (Weeks 1–2)
After the SOW (Scope of Work) is signed and invoice is paid, we will kick things off with multiple virtual meetings to:
Understand your pain points, goals, and vision for growth.
Identify your ideal client and refine your targeting.
Discuss your budget and align on priorities.
This is where we get crystal clear on what success looks like for you.
2. Deep-Dive Audits + Recommendations (Weeks 2–3)
Behind the scenes, we roll up our sleeves and get to work:
Conducting comprehensive audits of your current marketing efforts, including funnels, messaging, and platforms.
Creating customized recommendations for implementation to address gaps and opportunities.
Building detailed reports that outline actionable next steps.
3. Systems Setup + Access (Weeks 3–5)
To ensure everything runs smoothly, we:
Set up or optimize your platforms and systems (think CRM, analytics, email marketing tools, etc.).
Ensure we have access to all necessary tools to execute effectively.
Begin laying the foundation for your marketing strategy and implementation.
Throughout this process, we maintain open communication with you, providing updates and ensuring you feel confident every step of the way.
Why It’s Worth It
This process typically takes 3–5 weeks, depending on the scope of services, but it’s intentionally thorough. By the time onboarding is complete, you’ll have:
A clear, actionable strategy tailored to your business.
Optimized systems ready to support your growth.
Confidence that every decision moving forward is rooted in data and aligned with your goals.
We believe in doing things right the first time — because when your foundation is strong, scaling becomes so much easier.
We believe clear, consistent communication is the foundation of a successful partnership. Here’s how we keep you in the loop:
Monthly Reports: Every month, you’ll receive a detailed report that breaks down key metrics, progress, and insights for all the services we’re managing. This includes what’s working, what we’re optimizing, and any recommendations for next steps.
Ongoing Monitoring + Management: While reports are monthly, our work is constant. We’re actively monitoring and managing your campaigns, platforms, and strategies on a regular basis to ensure everything is running smoothly and delivering results.
Real-Time Communication: If anything comes up — whether it’s a question, concern, or a necessary adjustment—we’ll reach out via email to keep you informed and aligned. You’ll never feel left in the dark or unsure about what’s happening behind the scenes.
Our goal is to make sure you always know where things stand and feel confident that your marketing is in good hands. If you ever need additional updates or have questions, we’re just an email away!
Let’s make this partnership as seamless and transparent as possible.
We’re a fully remote agency, which means we prioritize efficient and clear communication to keep things running smoothly. Here’s how we stay connected:
Email First: Most of our communication happens via email. It’s the fastest and most effective way to handle updates, questions, and day-to-day conversations.
Scheduled Calls or Virtual Meetings: For more in-depth discussions—like strategy sessions, project reviews, or big-picture planning—we’ll schedule phone calls or virtual meetings as needed.
Always Accessible: While we don’t operate with constant back-and-forth messaging, we’re always here to address your questions or concerns promptly and keep you in the loop.
This approach allows us to stay focused on delivering results while ensuring you feel supported and informed every step of the way. If you ever need to hop on a call, just let us know, and we’ll make it happen!